I get an automated voice message this morning that cuts off in the middle. So I call and they say my laptop is ready. I go to pick it up and bring it home to install Windows. Well BB doesn't install the driver for the new hard drive so my puter doesn't find it. After a call to BB they tell me how I can get the driver. Of course it doesn't work that easy so I have to return and pay $130 to have the operating system installed. Once again off to BB wait and leave puter. Went to eat lunch and get another automated message that cuts off. So we head back to BB and I wait to be told it wasn't ready. Turns out it was just a stupid duplicate message from the first. I talked to a manager and basically only got apologies. I am tempted to call the store manager and bitch some more.
Sent via BlackBerry from T-Mobile
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